The manufacturer information and part numbers are clear and distinct, and the instruction manual and certificate of conformity are also produced in accordance with relevant national standards. On the contrary, excavator accessories produced by non-standard manufacturers have rough packaging, unclear patterns, lack of relevant production information, and even no inner packaging. It is recommended that users choose accessories produced by reputable manufacturers when purchasing excavator parts, as these accessories not only have reliable quality, but also provide complete after-sales service to ensure the effectiveness of their use.

Who are the target customers? Are they professional repair shops, 4S stores, or individual enthusiasts? In which country is the target market located? Europe, North America, Middle East? Different regions have different preferences for vehicle models (Europe has more diesel vehicles, while North America has more American-made cars).

The core issue behind customer churn after freight charges are quoted is not "the high or low freight rate," but rather "the mismatch between customer cost perception and value perception." Customers perceive "high freight costs" but fail to appreciate the corresponding service value; or they believe "freight costs are negotiable" but fail to find a reasonable cost optimization solution. In the process of selling automotive common rail system parts on Alibaba International Station, freight disputes are an inevitable challenge. However, as long as we accurately understand customer concerns and formulate response strategies based on the principles of "transparency, value, and flexibility", we can transform "freight resistance" into "cooperation trust points", promote smooth order transactions, and even convert one-time customers into long-term and stable partners, achieving sustained sales growth.