4.1. Raw material inspection
Suppliers shall provide the raw material on time and provide the relevant test report or other necessary documents.（For example second class chassis vehicle certificate, consistency report and so on）The documents are received by purchasing department and inspection department to do the initial test.
4.2. Process inspection
1). Finished stamping product inspection
ShaZhou Vehicle grasps mature stamping craft and equipts advanced stamping mould and efficient stamping device,which guarantees the quality of each component. Also, the workshop has designated quality control staff to ensure the quality.
2). Welding inspection
As the most important procedure , ShaZhou takes a stricter manner to control the quality .Either a part of the vehicle or a tiny component is complied with the principle of quality and safety comes first. Moreover, every step is inspected carefully and well-recorded by the review and approval of the leader.
3). Coating inspection
Coating process plays an significant role in modern production. Anti rust and corrosion prevention are one of the main parts of the whole vehicle quality. ShaZhou attaches importance to coating process. The appearance of the vehicle not only reflects the property of protection and ordination, but also constitutes the key factor of the product value.
4). Debugging inspection
After the whole vehicle is assembled, quality control department personnel will conduct necessary test such as braking, lighting, releasing and rainfall test according to national inspection criterion.
5). Handover quality inspection chart system
Between every procedure, there is a handover quality inspection chart. Every item of the last procedure has to be qualified, or it can not flow to next procedure. In special cases, approval by the quality control director is needed.
6). PDI inspection
PDI inspection is an necessary test before the launch of a new vehicle.PDI inspection covers a vast range, which also contains many tiny tests: the normality of the accumulator on discharging, the existence of print damage, the disposal of basic tool, the warning mark at the main part and the accessory file an so on. Everything the inspection department does is to ensure the safety and comfort of our customers.
5. Over-long quality guarantee period and complete after-sale service
The quality guarantee period of our special vehicle is as follows:
The warranty of the upper part is 3 years. The warranty of the chassis is 2 years or 50000 KM, which occurs first.
We have a special after-sales teams, team members are all experts in their respective fields,which includes mechanical engineering, sheet metal,electric appliance and hydraulic system.They all have much experience in vehicle maintenance.
We have a 24-hour response system. If there is a malfunction, the local city can be served within one hour, while in the province outside of the local city will be served within 3 hours,.
There is also a contingency plan. We prepare certain vehicle of each type we produce in order not to delay the operation of customers.
In addition, we provide free training service, free maintenance service and door-to-door service.