Article List

• Clear Communication Prevents Misunderstanding

  A customer once sent us an order request with specifications that seemed unusual. Instead of processing it directly, we carefully double-checked the details and reached out to confirm.

  Cases October 01, 2025
• Supporting After Delivery

  For us, the job doesn’t end when the goods leave our warehouse. One customer reached out after receiving their shipment, unsure about the installation process of a component.Rather than telling them to seek local help, our team immediately provided step-by-step guidance, along with diagrams and tips from our engineers.

  Cases September 30, 2025
• 6 Precautions for Choosing Excavator Accessories 2

  The manufacturer information and part numbers are clear and distinct, and the instruction manual and certificate of conformity are also produced in accordance with relevant national standards. On the contrary, excavator accessories produced by non-standard manufacturers have rough packaging, unclear patterns, lack of relevant production information, and even no inner packaging. It is recommended that users choose accessories produced by reputable manufacturers when purchasing excavator parts, as these accessories not only have reliable quality, but also provide complete after-sales service to ensure the effectiveness of their use.

  Product News September 29, 2025
• Precautions for Choosing Excavator Accessories 1

  The manufacturer information and part numbers are clear and distinct, and the instruction manual and certificate of conformity are also produced in accordance with relevant national standards. On the contrary, excavator accessories produced by non-standard manufacturers have rough packaging, unclear patterns, lack of relevant production information, and even no inner packaging. It is recommended that users choose accessories produced by reputable manufacturers when purchasing excavator parts, as these accessories not only have reliable quality, but also provide complete after-sales service to ensure the effectiveness of their use.

  Product News September 26, 2025
• Finding A Hard-to-Source Part Through Teamwork

  A long-term client once asked for a very rare component that was no longer in common production. Many suppliers had already turned them away, saying it was impossible to source.Instead of giving up, we took it as a challenge. Our sales team worked closely with the factory engineers, searched through

  Cases September 25, 2025
• Turning A Complaint into Appreciation

  One customer once received a shipment where the outer packaging was slightly damaged during transit. Although the products inside were safe, they worried about whether future orders would face the same issue.Instead of brushing it off, we immediately followed up with photos, explained the situation,and most importantly—took action.

  Cases September 24, 2025
• A Simple Guide to Solenoid Valves and How They Work

  You can think of a solenoid valve like an automatic switch for liquids or gases. When you send electricity to the solenoid, it uses a magnetic force to move a part inside. This makes the valve open or close. It helps you control the flow easily. Many people ask, "how does it work?" It works by chang

  Industry News July 14, 2025
• Easy Steps to Check Hydraulic Oil Level on Excavator

  Hydraulic systems are an essential component of excavators, as they power the movement of the machine's arms and buckets. Proper maintenance of the hydraulic system, including regularly checking the hydraulic oil level, is crucial to ensure the excavator operates smoothly and efficiently. In this ar

  Product News September 18, 2024
• How do I know if the fuel pump is bad​？

  You can notice signs of a bad fuel pump before bigger issues happen. Look for these usual fuel pump symptoms:Hard to start, even if the battery is fineWhining sound coming from the fuel tank areaEngine sputters, mostly when driving fastEngine stalls or suddenly loses powerUses more fuel than normalS

  Industry News August 18, 2025
• Top Mini Excavator Brands: Who Makes The Best?

  Mini excavators are essential pieces of equipment for construction, landscaping, and utility work. With so many brands on the market, it can be challenging to determine which one is the best. In this article, we will explore some of the top mini excavator brands and discuss what sets them apart from

  Product News September 19, 2024